Echo 13 Triple 4K Display Dock Support Library

Description: DisplayLink Manager Graphics Connectivity macOS software for the Sonnet Echo 13 Triple 4K Display Dock.

Note: This application must be installed on your system to support the Echo dock’s DisplayLink display ports when the dock is connected to your Mac computer.

Description: DisplayLink USB Graphics Software (driver) for Windows for the Sonnet Echo 13 Triple 4K Display Dock.

Note: Although Windows 11 includes in-box DisplayLink drivers, they are not up-to-date and will not support the Echo 13 Triple 4K Display Dock.

Description: This is the English language quick start guide for the Sonnet Echo 13 Triple 4K Display Dock. This is revision E of this document.

Whenever a DisplayLink Adapter is connected to a Mac computer, macOS Digital Rights Management protection software prevents Apple’s TV app from showing any video content. Streaming content, such as Netflix, Amazon Prime, Disney+, etc, can instead be viewed using the Google Chrome browser. To watch protected streaming video, you need to configure and use the Chrome browser as follows…

1. Go to Chrome Settings.

2. Search for “hardware” .

3. Disable “Use hardware acceleration when available”

4. Restart Chrome.

European Union regulations require that devices of this type shall not exceed 100W power delivery. For this reason, docks no longer provide, and computers no longer request, precisely 100W power delivery from a USB-C charging device. Tolerances in devices, components, voltage regulators, impedences, cable type and length, etc. could push 100W nominal power over 100W, which would exceed the hard limit of the specification. The mean power requested by computers that need ~100W, and the mean power provided by docks is nominally 96W with a range of 92-100W over a range of conditions. 100W is the maximum power provided under the most demanding conditions.

Hello,

I am sorry that your dock is not working as expected. Unfortunately, it is not possible to connect to multiple displays connected to the dock with an M3 Apple computer. Apple has a support article here on this topic . You will see in the last section of the article there is a section titled "If Your Display Won't Connect." Here it states that "If your display is connected to a hub or dock and you can use it only to mirror your built-in display, connect your display to a port directly on your Mac. "

Thanks,