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USB 3 Dual 4K 60Hz DP Adapter for DisplayPort Monitors

DisplayLink Dual DisplayPort Adapter Support Library

ID Article title Download
Driver (2)
1174 DisplayLink Dual DisplayPort or HDMI Adapter Software [macOS] Download from Synaptics

DisplayLink Manager Graphics Connectivity macOS software for Sonnet DisplayLink Dual DisplayPort Adapter, Sonnet DisplayLink Dual HDMI Adapter, and Sonnet Dual HDMI Adapter (USB-C).

1175 DisplayLink Dual DisplayPort or HDMI Adapter Software [Windows 11] Download from Synaptics

DisplayLink USB Graphics Software for Windows 11 for Sonnet DisplayLink Dual DisplayPort Adapter, Sonnet DisplayLink Dual HDMI Adapter, and Sonnet Dual HDMI Adapter (USB-C).

Firmware (0)

No firmware articles for this product.

Manual (1)
1172 DisplayLink Dual DisplayPort Adapter Quick Start Guide [English] Download now dldp.pdf

Description: This is the English quick start guide for the Sonnet DisplayLink Dual DisplayPort Adapter.

Note: This is the correct documentation for the product labeled as USB 3.2 to Dual DisplayPort Adapter 4K 60Hz.

FAQ (4)
1204 On a Mac, how do I play protected streaming video, such as Netflix, Amazon Prime, Disney+, etc.?

Whenever a DisplayLink Adapter is connected to a Mac computer, macOS Digital Rights Management protection software prevents Apple’s TV app from showing any video content. Streaming content, such as Netflix, Amazon Prime, Disney+, etc, can instead be viewed using the Google Chrome browser. To watch protected streaming video, you need to configure and use the Chrome browser as follows…

1. Go to Chrome Settings.

2. Search for “hardware” .

3. Disable “Use hardware acceleration when available”

4. Restart Chrome.

1244 How many monitors in total can I connect to DisplayLink Adapters?

In macOS, you can connect four monitors using two adapters. In Windows, you can connect six monitors using 3 adapters.

1098 Dual DisplayPort Thunderbolt 3 Adapter-My Dual DisplayPort Thunderbolt 3 Adapter is Not Permitting 5K Resolution on macOS

The MacBook Air (2017) does not support 5k. If you have a Mac that supports a 5k monitor, two DisplayPort cables are required to connect between the adapter and the monitor.

5K may be a hidden resolution in macOS, so you may need to unhide it.

1. Connect your 5k monitor with two DisplayPort cables. The monitor should appear, albeit with lower resolution than 5k.
2. Open System Preferences. Open Displays.
3. On the Displays window that appears on your 5k monitor, option-click Scaled. All the hidden resolutions will be displayed.
4. Select 5120x2880.

1100 Dual DisplayPort Thunderbolt 3 Adapter-My LG31MU97 Is Not Working

The LG31MU97 does not support 4K at 60Hz with this adapter, even though the adapter and the LG monitor both support 60Hz refresh rate. There is a handshake issue. To resolve it, you must manually set the LG monitor refresh rate to 30Hz.

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