Description: This is the English user’s guide for xMac (2024+) Systems, including xMac mini (2024+) with no Echo expansion model, xMac mini (2024+)/Echo III, and xMac mini (2024+)/Echo II DV. This is revision A of this manual.
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Manual (3)
1266 xMac mini (2024+) Systems User's Guide [English] Download now
1274 xMac mini (2024+)/Echo II DV T5 Quick Start Guide [English/French] Download now
Description: This is the quick start guide for the Sonnet xMac mini (2024+)/Echo II DV T5 pro rackmount enclosure and Thunderbolt 5 to PCIe card expansion system for Mac Mini (2024+). This is revision B of this document.
1295 xMac mini (2024+)/Echo III T5 Quick Start Guide [English/French] Download now
Description: This is the quick start guide for the Sonnet xMac mini (2024+)/Echo III T5 pro rackmount enclosure and Thunderbolt 5 to PCIe car expansion system for Mac mini (2024+) This is revision A of this document.
FAQ (4)
1288 Sonnet HDX TDM Flex Cable for Echo II DV Systems Installation Instructions
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1139 BlackMagic Decklink 8K Pro
What is the BlackMagic Decklink 8K Pro capable of in Thunderbolt PCIe expansion chassis.
These cards are PCIe 3.0x8 cards and may not achieve maximum bandwidth or number of video channels over Thunderbolt 3, which provides PCIe 3.0x4. Thunderbolt 4 does not help with this since it has PCIE 3.0x1. Thunderbolt 5 is PCIE 4.0x4, and because there is more bandwidth available back to the computer, it does improve the performance. There is not a Thunderbolt chassis available that can give you a PCIe 3.0x8 connection. Here is some independent real world testing data.
Thunderbolt 3
4K60-Up to 2 Streams
4K50-Up to 3 Streams
1080p60-Up to 6 Streams
Thunderbolt 5
4K60-Up to 3 Streams
4K50-Up to 4 Streams
1080p60-Up to 6 Streams
1144 Black Magic Card Not Working
My Black Magic Card is not working.
Can you confirm that only your BlackMagic card is not working? Are other cards working without issue?
If so, make sure that the power cable is connected to the 8K Pro card, and the firmware of the card is updated.
See our tech notes here for more information.
Other customers have claimed that BlackMagic cards may require a firmware update to function well in newer operating systems and with newer computers like M-series Mac computers in Thunderbolt chassis.
These firmware updates may need to be installed sequentially:
Uninstall current desktop video software... Install version 10.10, install driver/firmware, then uninstall.
Install version 11.7, install driver/firmware, then uninstall.
Then install version 12.x, install driver/firmware…
We have seen that this may help with unusual issues like this.
See our tech notes above for more information.
BlackMagic may have more details regarding this than we are aware of.
A customer of ours reported the following:
"Sure enough the fix required plugging in the mini USB port on the side of the decklink card into my computer with the pci card removed from the Sonnet frame. BMD Desktop Video immediately recognized the device as needing a firmware update. Update was completed after a minute and the card functioned properly and was recognized by the software after plugging into the Sonnet enclosure again."
1162 AVID Compatibility
Is my setup with my computer, OS, HDX card compatible with your PCIE expansion TB chassis?
kb.avid.com/pkb/articles/compatibility/Pro-Tools-Thunderbolt-Chassis-Compatibility?_gl=1*fr2iqx*_up*MQ..*_ga*MTE1MzY4NDU0NS4xNzYyOTgxOTk2*_ga_PROD*czE3NjI5ODE5OTUkbzEkZzAkdDE3NjI5ODE5OTUkajYwJGwwJGg2NzA0MjUyODM